Just when I felt like Dino and I were making headway, I just received an email through work that was accidentally sent to me. It was intended to be from Dino to Rick, but somehow my name was on it. Here's the part that's upsetting to me, and the only mention of me in the email. Dino was updating Rick on what was happening while Rick was in NYC. FYI, I got in at 7am yesterday!
Here's the quote from Dino's email:
"As far as Amy B goes, she didn't offer an excuse to why she was late (7:15AM) and I didn't bother asking her. We had a bunch of calls that Susan took for us and I got in at 6:35AM. Its frustrating when the phones are ringing for either you or Susan or anyone in general* and she just lets it ring. Not sure what she does on her computer all day but I'd bet that it isn't anything to do with Freight Lanes. It would be interesting to look at the history on her computer. I want it to work out, but so far I'm unhappy with her assistance and overall work. Hopefully she'll get a clue as my days are like yours or about 10 hrs. At 2:00PM, she is ready to leave. Giving her an automatic 40 hrs feels like shes taking an advantage of us. I wore the battery out again on my headset> 2nd time this week and haven't ate anything which is my fault for not taking a time out for lunch."
One final note, Susan told me, if the phone isn’t for Dino or Rick, I don’t need to pick it up. If the broker isn't picking up, better for it to go to voicemail and for the broker to get the msg directly.
I thought about saying something face-to-face. I thought about saying 'how can you be upset, I’ve created orders and dispatched probably close to 40 loads with absolute accuracy to the specs, dims, weight, locations, talked to drivers state-to-state, without any training from you...And you're complaining that I don’t answer phones?
Or I thought I could email -
Dear Dino,
Was this supposed to come to me? If not, when were you planning to share this with me? My resume listed lots of talents, but mindreading wasn’t one of them.
The history on my computer just may be the most interesting, thought-provoking part of your day, I wouldn't want to overwhelm you, I'd hate to see that headset pop off of your brain as it explodes from knowledge.
Sincerely,
Amy
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Do it. Send the email. And smile - because tomorrow, my friend, is Friday.
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